Customer
Candidate Attraction ‘Think of yourself as the customer’
Many years ago, I visited the offices of a certain financial services company and above all the lintels of their doors was the phrase ‘Think of yourself as the customer’. Anyone remember it? It struck a chord with me at the time and has stayed with me since. We split ourselves in half somewhat; half […]
How to Build an Effective Customer Experience Strategy?
Customers are the most effective and critical resource every organization has. Therefore, businesses must focus more on meeting all their needs, addressing their wants, and ensuring the best services. To do so, you must have a customer experience strategy defining your plan to address your customer needs effectively. Regardless of the organizational size, you must […]
Utility Provider Showdown: Comparing Prices, Plans, and Customer Service
Utility providers are an essential part of modern life. They can be a major source of trouble when they break down or don’t work properly. This article will briefly discuss the top three UK utility providers for 2022 and give you a few pointers on choosing the right one for your needs. We suggest you […]
Empowering Customer Service: How Call Centers in the Philippines Make a Difference
In today’s fast-paced business world, excellent customer service is a key differentiator for companies aiming to stand out from the competition. One strategic solution that has gained significant popularity is outsourcing customer service operations to call centers in the Philippines. With their skilled workforce, cultural compatibility, and cost-effectiveness, these call centers have revolutionized the way […]